From the Editor’s Desk

Alex Garcia

Alex Garcia

Hello friends and members of the Orlando Central Florida Chapter STC.

I recently submitted several job postings from my department at Lockheed Martin Global Training and Logistics to the Chapter’s employment manager. Did you receive them? If not, and you are a chapter member, please contact Loretta Lott <> to make sure your information is up to date. If you are not a chapter member, please contact David Coverston <> for assistance in becoming a chapter member.

If you are a Chapter Member and would like to change your geographic preferences on our employment distribution list, please contact

Employment Notices – One of the many benefits of Orlando Central Florida Chapter membership!

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Do YOU have an article you’d like to submit for Memo to Members? Don’t be shy… email me at You will get an Active Member point for your submission.

Until next time,

Alex Garcia
Memo to Members
Orlando Central Florida Chapter STC

President’s Corner


Karen Lane

By Karen Lane
Orlando Central Florida Chapter STC

Thank you to everyone who participated—either as a presenter or attendee—at our August Washlines meeting. It was a huge success. Make sure you check out the meeting photos: Thank you to all the presenters and a huge thank you to our Master of Ceremonies, Dan Voss!

This month we have a couple of new items for you. Patricia Cruz has ably assembled a 2012 State of the Chapter Survey to solicit demographic data, professional data, and program requests from our members and non-member attendees. The Survey can be found here: If you haven’t already, please take the survey and let your voice be heard. Orlando Central Florida STC Chapter is your chapter, and your views and requests matter! We cannot implement them without your input, so please take the survey. The survey is open to members and non-members who are interested in our programs, but if you’re a member, you can also earn an Active Member point by participating.

Speaking of Active Member points: Don’t forget that each participating activity—meeting attendance, committee membership, program presentation—earns you points that can put you in line for one of our coveted Active Member shirts, awarded each June at our end-of-year banquet. It’s easier than you think to earn one of these shirts. All you have to do is 1) be a chapter member, and 2) accumulate enough points by your participation. If you have any questions about this program, please contact WC Wiese (

You may recall that in past messages I’ve mentioned that the Orlando Central Florida STC Chapter is holding networking get-togethers in various non–Central Orlando locations. So far we’ve met in Brevard County and in Lake Mary. Both of these events were lots of fun and provided a great opportunity for technical communicators—both STC members and non-members—to meet and greet in an informal setting. I’m glad to announce that we’ll be holding another such event in the South area (location TBA) during the month of October. Watch your e-mail and our next Memo to Members issue for more information. And if you’re not already subscribed to the Orlando Central Florida STC Chapter announcements list (you don’t have to be a member to subscribe), contact Erika Higgins, chapter Communications Manager (, and ask to be subscribed.

We have an exciting program planned for you Tuesday, September 18, 2012, 6:30pm at the Winter Park Civic Center. Our own vice-president, Debra Johnson, is the presenter. Hope to see you there! In the meantime, I’d love to hear your suggestions or questions concerning our programming or any other STC chapter issue. Write to me at

A View From Number Two

Debra Jonhson

by Debra Johnson
Vice President
Orlando Central Florida Chapter STC

Debra is currently the Vice President of the Orlando Central Florida Chapter and the Technical Publications Lead Content Strategist at Wyndham Vacation Ownership in Orlando, FL where she and her team are responsible for Technical Publications within WVO.

 Hey Gang…Fall is Almost upon us…

Join Me… for our September STC Orlando Central Florida Chapter Meeting – Sept 18, 2012. I will be presenting my TechComm philosphy and how my team implements single source, collaborative authoring and component content management.

It’s all about writing content once, maintaining it in a single location, reusing it, and publishing it to multiple outputs.”

We, as a department, are moving from a Distributed Authoring Model to a Centralized one in which we create and manage technical documentation in a way that is technologically and financially “smart” using dynamic collaboration and reuse. This has helped our company reduce the time it takes to search  for “silo-ed”, segmented, and missing information by providing a secure and manageable single-source “virtual library” of information.  As a part of my presentation, I will also demonstrate the Author-Itâ tool my team uses at Wyndham Vacation Ownership.   I hope you’ll join us!

Where is the meeting?

The Winter Park Civic Center 1050 West Morse Boulevard Winter Park, FL 32789 (407) 599-3341

How Much is the meeting?

  • Students who are Orlando Chapter STC members: $5.00
  • Students who are not Orlando Chapter STC members: $15.00
  • Non-Students who are Orlando Chapter STC members: $15.00
  • All others: $25.00

How Do I RSVP?
Email me at

We hope to see you there!

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Time is Running Out for “The STC Tryout”

Recruit a new member by 15 September and you can get entered to win a free membership for 2013! New members get the prorated rate of for 67% off the membership cost for the rest of 2012 and a credit of that amount for their dues for next year. You get entered into a drawing for a free membership for next year.

Even better, the new member enrollment fee is waived! Make sure your referral includes your name in the “Referred by” field on the member application and puts “TRYOUT” as the promotion code. Call 1 (703) 522-4114 if you have any questions.

For full details, see

Important: This offer ends September 15!



Conference Attendees Bring Chicago to Orlando

Washlines XVIII Kicks off the Chapter Year in Grand Style, Preserving a Long Legacy of Festivity, Fun, and Information

Members of the STC-Orlando Central Florida have come to expect both valuable information and a rousing good time at the traditional chapter year-opening Washlines meeting where attendees of the previous spring’s STC international conference share some of what they learned.

This year was no exception. In accordance with the theme, “Chicago: My Kind of Town,” Washlines XVIII was “our kind of meeting”—the kind that has helped make our community a six-time Chapter of Distinction and the 2012 STC Community of the Year.

Chapter president Karen Lane is about to “sound the gong” to ignite the festivities at Washlines XVIII, as venue hosts and attendees are poised for action at the balloon-festooned venues.

Indeed, our lively annual progression-style event, themed to the city which hosted the last STC international conference, has captured significant interest at the Society level. Refer to the recent blog post about Washlines in the community-to-community blog in the “STC Notebook” on the Society’s web page.

The Chicago theme included authentic “Chicago Dogs”—hot dogs with all the right trappings, applied in the right order under the watchful eye of expert hot dog roaster, venue host, and chapter vice president Debra Johnson. It also included classic Chicago pizza, part of a delectable spread of refreshments engineered by hospitality manager Mary Burns in her debut in that vital role.

Erstwhile chapter treasurer and long-time mentor Mark Wray exhibits the proper Windy City technique for preparation and consumption of the famed “Chicago Dog.”

The six venues—regrettably, one of the seven was “dark” due to illness of the hostess—were identified by colored balloons and covered a wide range of topics. For the complete Washlines XVIII program showing all the venues, themes, hosts, and topics, click here.

Colorful signs on a wall (an 11th hour improvisation when, for the first time in Washlines history, the clothesline and clothespins turned up missing) “hawked” the informational treasures to be found at the six venues.

Action buzzed at all six venues during the three rotations—a sure sign the topics were well chosen and the presentations well received.

In addition to all the conference topics, there were two special presentations. During the second rotation, venue hosts Karen Lane and W.C. Wiese teamed up at the Tan venue to regale guests with photos and stories from the conference, including our chapter’s “sweep” of the Society’s community awards and a glimpse at chapter history.  During the third rotation, Dan Voss waxed eloquent in the Red venue about how the STC-Orlando/UCF student mentoring program is blazing a trail in a Society-wide student outreach initiative.

For the first time ever, we forgot the clothesline and clothespin—an egregious breach of Washlines etiquette that was remediated by swift and innovative corrective action.


Without any doubt, Washlines XVIII had something for everybody!

There was even a pitched battle with pistols and automatic weapons in accordance with the gangster motif of “The Night Chicago Died” venue—although fortunately the ammunition was of the “hydro” rather than of the lead variety.

Al (aka, Dan) Capone chomps down on the old “ceegah” and readies his automatic weapon for action in “The Night Chicago Died.”

Editor’s Note: To access the writer’s notes from the 59th international STC conference and several earlier conferences, click here.

Chapter Achievement Award Application: September Update

Patricia Cruz

By Patricia Cruz
Chapter Achievement Award Chair
Orlando Central Florida Chapter STC

At UCF, a favorite piece of advice given to students at the beginning of a new school year is “Get involved!” Every UCF student knew what professors and administrators meant whenever they mentioned the phrase. To “get involved” was to step outside one’s comfort zone and be part of something—a cause, an organization, or a movement, for example.

Fall is right around the corner, and with only four months left in 2012, I’d like to encourage Orlando Central Florida Chapter members and friends to “Get involved!” Our application for the Chapter Achievement Award, which recognizes outstanding STC chapters, is right on track. But if you’ve ever wanted to put your techincal writing savvy to good use outside of work, now’s a great time to get involved with the chapter. Here are a couple of ideas to get you started:

  • Spread the STC love by submitting an article about our chapter to your favorite local newspaper or magazine.
  • Help future technical communicators by coordinating a technical communication-related event at a local college, university, or high school.
  • Pass on your expertise by putting together a seminar or a workshop with the chapter.
  • Get together with other STC members and form a group that explores the branches of technical communication that are most interesting to you.
  • Contribute technical communication expertise to nonprofit projects that directly promote and increase the visibility and value of the technical communication profession

If you’d like to do any of the activities above or if you have one of your own, we’d love to hear from you! Send a quick note to our chapter president, Karen Lane, at